Bitty & Beau’s Coffee - Upper Arlington: Welcoming Spot for Quality Coffee & Friendly Service

This place had the best customer service than the vast majority of places I’ve been to recently. A lot of people could really take some lessons from these employees. I wish there was a location closer to me. I’d go all the time! Margaret and Jake were phenomenal. I can’t wait to return!

Super cute, modern, clean, and friendly atmosphere! My coffee has always been good and what I ordered. The cashier had us review the screen to ensure our order was right! Great attention to detail, especially the handwritten messages on the cups. Highly recommended.

SUCH a wonderful experience!! My latte was perfect and to have gf snacks is such a win in my book. Your order is called out by a playing card and your coffee comes with a sweet message! Will absolutely be making the drive to give them my business again.

Bitty & Beau’s Coffee was such a refreshing and enjoyable stop. The moment I walked in, the atmosphere felt warm and full of positive energy. Everyone working there was incredibly friendly and welcoming, and you could tell they truly cared about creating a good experience for every customer. The staff had such great attitudes that it made the whole visit feel personal and uplifting. The coffee itself was really impressive. My drink came out perfectly made, with a smooth flavor that showed they put care into every cup. It tasted fresh, well-balanced, and honestly better than a lot of bigger coffee places I’ve been to. Even while waiting for my order, the vibe of the place made it enjoyable because the staff kept things cheerful and inviting. Overall, Bitty & Beau’s is more than just a place to grab a drink. It’s a spot that leaves you feeling good, like you stepped into a little pocket of positivity. Between the great service, the friendly people, and the quality of the drinks, it’s definitely a place worth visiting again. I left smiling, and I’d recommend it to anyone looking for good coffee and an even better atmosphere.

My new favorite coffee shop!! They have such an awesome mission. Everyone there is really nice and their coffee is high-quality. I'm a black coffee drinker and love that they have light roast drip. Plenty of indoor and outdoor seating as well. Will definitely be back soon!

Everything from the environment to the way service is provided was so thoughtfully created to create a welcoming and inclusive environment for the employees AND guests. What I thought was especially unique and added a fun touch to the experience is the order numbers you are given are playing cards and that is how they call your order to be ready. The space was accessible and open, calm, and everybody was professional but personable. I love to see this in the community and I hope they make an impact on many others with IDD who see a future of being employed I ordered an iced latte with spiced brown sugar and it was delicious! (Also note that it is a cashless store so you will need to pay with card)

Really enjoyed this place.. wanted something different, today I googled and found this wonderful place. Waffles and coffee were amazing. I will say the chicken was a little too salty For my taste, but it was still a great meal. Staff is amazing, so friendly, caring, interactive. Able to dine indoor or outdoor it was a beautiful day.

This café is a beacon of inclusivity and empowerment, run entirely by staff with special needs. Their dedication and passion shine through in every aspect of the business. What resonates deeply is the opportunity this place provides for individuals to thrive, build confidence, and integrate into their community. I'm deeply impressed by the staff's warmth, enthusiasm, and the café's innovative approach. It's a testament to the impact that supportive environments can have on individuals with disabilities. I hope this inspiring model spreads and becomes a catalyst for positive change.Besides, their coffee is so good..